Política de envío
Shipping
We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavor to dispatch orders within 2 to 9 working days.
These are the rates and deadlines we provide
| Weight (kg) | Transit time | Price | |
| PORTUGAL | |||
| CTT (Registered Mail) | - | 1 to 2 days | Free |
| EUROPE | |||
| CTT (Registered Mail) | up to 0.5kg | 3 to 5 days | 6€ |
| 0.5kg to 1kg | 9€ | ||
| 1kg to 2kg | 14€ | ||
| 2kg and up | 23€ | ||
| REST OF THE WORLD | |||
| CTT (Registered Mail) | up to 0.5kg | 5 to 8 days | 10€ |
| 0.5kg to 1kg | 15€ | ||
| 1kg to 2kg | 23€ | ||
| 2kg and up | 35€ |
We offer worldwide free shipping on all orders above 200€
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ÜMMER is not responsible for these charges if they are applied and are your responsibility as the customer.
Please provide us a full precise address and contact number. Once the order is shipped we are no longer able to change the address or redirect the package. Unfortunately, we will not be responsible for any wrong delivery address provided to us.
If your shipment has an issue, gets delayed or gets lost by the carrier, or arrives damaged in any way, please email us as soon as possible. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If a payment dispute occurs before shipment, the order will be held because Paypal/Stripe will withhold payment under such circumstances. Please settle the dispute to proceed with the order.
If you need some help please contact us at ummer.collection.info@gmail.com